All Sales Are Final - Due to the nature of our products, all sales are final. Please review your order carefully before purchasing.
Shipping - Orders are processed within 3–5 business days (excluding weekends and holidays). Shipping times may vary based on location. Once your order has shipped, you will receive a tracking number via email. Viajera Queen Jewels is not responsible for delays caused by the carrier.
Lost or Stolen Packages - Viajera Queen Jewels is not responsible for lost, stolen, or misdelivered packages once they are marked as delivered by the carrier. Please ensure your shipping address is correct at checkout.
Jewelry Care - Our bracelets are designed for everyday elegance, but to preserve their beauty, avoid contact with water, perfumes, lotions, and chemicals.
Natural wear over time is normal and not considered a defect.
To keep your Viajera Queen Jewels looking beautiful and long-lasting, please follow these care tips:
Please note: Natural wear over time is normal and adds character to your piece. Each bracelet may vary slightly in color, shape, and texture making every piece uniquely yours.
If you have sensitive skin or metal allergies, please be mindful when purchasing. We recommend discontinuing use if irritation occurs.
Product Appearance - Product colors may vary slightly due to lighting and screen settings.
Order Changes / Cancellations - Orders cannot be modified or canceled once placed.
Gift Purchases - If purchasing as a gift, please note all sales are final.
Energy / Intention - Our jewelry is designed to inspire confidence and empowerment. Any symbolism is for inspiration purposes only.
For questions regarding your order, please contact us at Travelwithbmarie@gmail.com within 24 hours of delivery.
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